Terms & Conditions

Welcome to Seattle Car Service. By booking or using our transportation services, you agree to the following Terms & Conditions.

1. Reservations

Reservations can be made through our website, www.SeattleCarService.com by phone,  206-584-2020 or by email. All bookings are subject to availability and confirmation.

2. Pricing

All fares are quoted in U.S. Dollars (USD). Prices may vary depending on vehicle type, distance, wait time, additional stops, tolls, parking fees, or special requests. Any additional charges will be clearly communicated whenever possible.

3. Payment

Payment is due at the time of booking unless otherwise agreed. We accept major credit and debit cards. Corporate accounts may be eligible for invoicing upon approval.

4. Cancellation Policy

• Airport transfers may be canceled free of charge up to 24 hours before the scheduled pickup.
• Hourly bookings require at least 48 hours’ notice for cancellation.
• Cancellations made after the allowed period may be subject to the full booking charge.
• No-shows are considered completed services and are non-refundable.

5. Flight Monitoring

For airport pickups, we monitor incoming flights and adjust pickup times for delays or early arrivals whenever possible. Flight information must be provided at the time of booking.

6. Waiting Time

• Airport pickups include 30 minutes of complimentary waiting time after flight arrival.
• All other pickups include 15 minutes of complimentary waiting time.
• Additional waiting time may be charged.

7. Passenger Responsibilities

Passengers are responsible for:

• Providing accurate pickup and destination information.
• Being ready at the scheduled pickup time.
• Wearing seat belts at all times.
• Respecting the driver and vehicle.

Smoking, illegal substances, excessive intoxication, or disruptive behavior are strictly prohibited.

8. Vehicle Damage

Passengers are responsible for any damage caused to the vehicle by themselves or their guests. Cleaning or repair fees may apply.

9. Child Safety

Child safety seats are available upon request and may be subject to availability. Please request them when making your reservation.

10. Luggage

Passengers are responsible for ensuring their luggage fits within the selected vehicle’s capacity. Oversized or excess luggage should be disclosed when booking.

11. Delays Beyond Our Control

Seattle Car Service is not responsible for delays caused by traffic, road closures, weather conditions, accidents, airport security, or other events beyond our reasonable control. We will make every effort to minimize delays.

12. Service Refusal

We reserve the right to refuse or terminate service if a passenger behaves in a threatening, abusive, unsafe, or unlawful manner.

13. Lost & Found

We are not responsible for personal belongings left in our vehicles. If an item is found, we will make reasonable efforts to return it. Shipping or delivery charges may apply.

14. Privacy

Customer information is collected solely for booking, payment processing, and customer support. We do not sell or share personal information except as required by law or to complete requested services.

15. Limitation of Liability

Seattle Car Service shall not be liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the reservation.

16. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. The latest version will always be available on our website.